General Terms and Conditions

1. Scope

1.1. For all business relationships between WBA Vertriebs GmbH and the buyer, exclusively the following General Terms and Conditions (GTC) apply in their version valid at the time of the order.

1.2. The GTC can be saved and/or printed out for the purpose of the order.

2. Conclusion of Contract

2.1. The presentation of products in the online shop does not constitute a legally binding offer but an invitation to order. By clicking the "Buy" / "Order with obligation to pay" button, you place a binding order for the goods in the shopping cart.

The confirmation of receipt of your order occurs together with the acceptance of the order immediately after sending via automated e-mail.

2.2. The purchase contract is concluded with this e-mail confirmation.

2.3. Please keep your invoice from the purchase contract. It serves as proof of purchase in case of complaints and theft for insurance purposes.

2.4. Your orders are stored by us. If you lose your order documents, please contact us by e-mail or phone. We will gladly send you a copy of your order data. We store the contract text and send you the order data by e-mail. The GTC can be viewed at any time here. For security reasons, your order data is no longer accessible via the internet.

2.5. WBA Vertriebs GmbH is not obliged to accept offers or carry out orders in the case of typing or billing errors as well as mistakes on the website.

2.6. If a supplier does not deliver the ordered goods, WBA Vertriebs GmbH is entitled to withdraw from the purchase contract. You will be informed immediately if the ordered product cannot be delivered. All our prices are stated to the best of our knowledge and belief. However, if incorrect prices are displayed in the online shop, we reserve the right to charge the correct price. In this case, we will inform you before shipping your order and grant you an immediate right of withdrawal if you do not agree.

2.7. The contract language is German.

By placing an order, the customer further confirms their legal capacity.

3. Prices

3.1. All prices are final prices in EUR including applicable VAT. Prices valid at the time of the order apply. All stated purchase prices already include discounts.

3.2. If purchase prices apply only for a specific period (e.g., special offers), the period of the promotion is clearly indicated.

4. Payment Methods

4.1. Payment can be made in advance, by credit card (Visa/Mastercard), instant bank transfer, Amazon Pay, Apple Pay, Google Pay, on invoice, and by cash after agreement.

4.2. Prepayment: You pay your order in advance. The order is processed as soon as the invoice amount has been received in our account.

4.3. Credit card (Visa, Mastercard): Payment information is transmitted to your credit card company simultaneously with the order.

4.4. Instant bank transfer: You pay immediately and directly into our company account.

5. Packaging and Shipping

5.1. Packaging is at the expense of WBA Vertriebs GmbH.

5.2. Transport costs are calculated directly during checkout. The transport costs listed apply exclusively to goods ordered through the online shop. Requests for studio equipment or other B2B inquiries are offered separately.

5.3. Currently, we only ship to Austria.

6. Delivery and Delivery Times

6.1. Delivery is made by DPD, UPS, GLS, or by freight forwarder for shipments over 40 kg and/or oversized.

6.2. The delivery period starts on the day after the payment order is given to the transferring credit institution in case of prepayment. For other payment methods, the delivery period starts the day after the contract is concluded.

6.3. In case of delivery delays, we will inform you immediately, but no later than 7 days after receipt of the order. We will inform you about the possible delivery date and propose available alternatives.

6.4. Tracking of your shipment via the internet is usually possible. We will provide all details with the order confirmation.

6.5. After delivery, the goods must be checked for completeness. Please report any shortages to WBA Vertriebs GmbH in writing (e-mail or letter) as soon as possible within 24 hours.

6.6. If the delivery shows damage to the packaging, tape, or the goods themselves upon receipt, this must be documented and noted on the delivery receipt by the courier/freight forwarder. Otherwise, complaints cannot be accepted.

7. Right of Withdrawal / Withdrawal Instructions for Goods

7.1. You have the right to withdraw from this contract within fourteen days without giving reasons.

7.2. The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, took possession of the last item.

7.3. To exercise your right of withdrawal, you must inform us (WBA Vertriebs GmbH; St. Veiter Straße 104, 8046 Graz; Email: info@wba-gymstore.com) by a clear written statement (e.g., letter sent by post or email) of your decision to withdraw from this contract.

7.4. To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

8. Consequences of Withdrawal

8.1. If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs arising from choosing a different delivery method than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day we received your withdrawal notification. We will use the same payment method you used in the original transaction unless expressly agreed otherwise; in no case will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided proof of return, whichever is earlier.

8.2. You must return the goods immediately and no later than fourteen days from the day you notify us of the withdrawal. The deadline is met if you send the goods before the period of fourteen days expires. You bear the direct costs of returning the goods. You only have to compensate for any loss in value if this loss is due to handling the goods beyond what is necessary to check their condition, properties, and functioning.

8.3. The following items are excluded from return:

• Goods whose price depends on fluctuations in the financial market beyond our control and which may occur within the withdrawal period,
• Goods made to customer specifications or clearly tailored to personal needs,
• Perishable goods or goods with a short shelf life,
• Sealed goods not suitable for return due to health protection or hygiene reasons once the seal has been removed,
• Goods that are inseparably mixed with other items after delivery due to their nature, alcoholic beverages agreed upon at contract conclusion but cannot be delivered earlier than 30 days after conclusion and whose current value depends on market fluctuations,
• Audio or video recordings or software delivered in sealed packaging if the seal was removed after delivery,
• Newspapers, magazines, or illustrated magazines except for subscription contracts.

8.4. The right of withdrawal applies only to non-commercial buyers.

9. Vouchers

9.1. Vouchers cannot be deducted from promotional items or additionally from price guarantees. Only one voucher per person is redeemable on the first purchase. No cash redemption is possible.

10. Warranty

10.1. WBA Vertriebs GmbH guarantees that the sold goods are free from defects according to commercial warranty laws.

10.2. For commercial use, no or shorter warranty periods apply. Please inquire specifically about the product.

10.3. In case of complaints, please contact our customer service. Do not return products without prior consultation.

10.4. If the defect cannot be remedied within a reasonable period, the buyer may demand a reduction of the purchase price or withdraw from the contract.

10.5. Further warranty claims are excluded to the legally permissible extent.

10.6. The warranty does not apply to commercial use.

10.7. After the warranty period, WBA Vertriebs GmbH supplies spare parts at cost price.

10.8. Liability: The WBA Vertriebs GmbH website serves solely to inform about offered products. It is not intended to replace medical advice, diagnosis, or treatment. Anyone wishing to follow a diet or treat a disease should first consult a doctor. WBA Vertriebs GmbH accepts no liability for side effects or health damage caused by improper use of products. WBA Vertriebs GmbH is not responsible for statements or recommendations made by product manufacturers or for typographical errors or changes in product composition. Athletes subject to IOC